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Help visitors get an answer before they leave.

Let visitors ask questions while they browse. Explain your services, capture useful intent and give your team a clear follow-up path.

Contact our team ↗

Turn browsing into a conversation.

Add a way for visitors to ask questions aloud on a useful page, such as your product or service page. Make it clear how to start and end the conversation.

  • Questions about the page they are viewing
  • Clear microphone and conversation controls
  • A visible way to contact your team

Answer with information you trust.

Use the business knowledge your team has reviewed. Visitors can ask another question, clarify a detail or request help from a person.

  • Answers relevant to the product or service
  • Follow-up questions in the same conversation
  • Requests for help from your team

Give visitors a choice.

Visitors need to allow microphone access to speak. Keep a text or contact option available when they prefer it or voice cannot start.

  • Microphone permission before speaking
  • Checks on the browsers and devices you need
  • Another way to ask for help

Make the website setup work for you.

Check how voice support fits your website and which records it should create. Test the connection before publishing it for visitors.

  • An integration method suited to your website
  • Only the fields and actions your team allows
  • Clear feedback if a connection fails

How it works

  1. Choose a page where questions come up.

    Start with a product, service or enquiry page where a short conversation could help visitors.

  2. Prepare useful answers.

    Add reviewed business information and decide which questions your team should answer themselves.

  3. Try it on your target devices.

    Check microphone permission, interruptions and connection problems, along with any planned system updates.

  4. Learn from visitor questions.

    Review the questions your visitors ask and improve the information and follow-up.

Illustrative workflow

Our team receives enquiries in several languages. Where should we start?

Let’s start with the calls you receive most often. What do customers usually ask your team?

The visitor’s question and business needs captured for follow-up.

Questions before

How is website voice different from a phone call?

Visitors speak through their browser on your website. AI inbound calls handles calls to your business phone number. Each product has its own connection and setup.

Does a visitor have to use their microphone?

Speaking to the agent requires microphone permission. Keep a text or contact option available if a visitor declines or their browser cannot start voice.

Will it work with our website and systems?

Ring2 will review your website, target browsers and devices, and available connection options. Any CRM update or other business action needs the right permissions and testing before launch.

Solutions